Havant Car Company Ltd
Customer reviews of Havant Car Company Ltd
At Havant Car Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Havant Car Company Ltd
Based on 55 customer reviews
This company know the value of customer service
By Innes K on 07 December 2017 | Purchase not verified
In August I chose a Jaguar XF from Havant Car Company. On the day of collection George called to say there was an electrical fault and they wouldn't let the car go before it was fixed. As I lived in Ringwood, over an hour away, George offered to deliver the car to me when the work was done. The car was delivered fixed, valeted and with 1/2 tank of fuel. Brilliant service. This week the car started to indicate a fault, I called George expecting him to quote the exceptions on the warranty but I was pleasantly surprised when he booked the car into a Jaguar specialist 2 miles from my home and when the fault was found he settled the costs of the diagnostic check and a new Jaguar genuine battery for £180 despite me offering to pay 50%. This company certainly understand the value of genuine customer service. I will certainly go back to Havant Car Company for my next used car and very happily recommend them to anyone who is thinking of buying a used car. Thank you for surprising me.
HCC second to none
By Daren G on 09 November 2017 | Purchase not verified
The after care service from Max at HCC was second to none I had a major issue with my BMW which I had purchased from HCC and it had to be brought back from the M40. Once the car was back with Max he jumped straight on to the problem, (there was no if's or buts or any excuse) and had the car repaired within the week. Top Man Max Many Thanks to Max and his team
By Tomasz P on 23 May 2017 | Purchase not verified
Thank you for purchasing 2 car in this company. I highly recommend. Good family business Advise and advise. I recommend it very much. thank you.
No pressure comfortable buying experence
By John M on 13 May 2017 | Purchase not verified
Havant Car Company are a genuine family business. We met with both Max and his father and were made very welcome. The car we came to view, a Jaguar XF, was exactly as described. We were left to look around the car by our selves and Max was on hand to answer any questions, he offered to let us take the car out for a test drive and even bring our dog along to although we didn't take up that offer. We had driven down from North London and did not have a part exchange so Max arranged for the car to be delivered for a very small fee. The car was missing a spare and it was agreed if it could not be located Max would contribute 50% for a replacement. Sadly the key was not found and despite the exorbitant cost from Jaguar to supply and programme a key Max stood by his offer. While the car was in having the key programmed it was given a health check and was found to be in perfect condition. I would highly recommend Havant Car Company and would happily buy from them again.
By Graham J on 13 November 2016 | Purchase not verified
I would have no hesitation recommending Havant Car Company. The level of customer service was outstanding right from my initial phone enquiry to driving away a week late. Nothing was too much trouble for Max no pressure sales just a friendly courteous approach. All the cars I saw are of the highest quality. I was absolutely thrilled with my new car and the deal I achieved. I found Max to extremely helpful and honest. I'd buy from them again without hesitation.